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Stakeholder Management Case study: D365 ERP in a Nigerian Financial Institution

The Scenario:

A mid-sized Nigerian commercial bank is implementing Microsoft dynamics 365 finance & Operations to replace a 12-year-old core banking adjacent finance system, across Head Office (Lagos) and 40 branches nationwide. Go-live is in 5 months.

Your Task:

  1. Identify at least 10 stakeholders
  2. Build a mini stakeholder register
  3. Plot 5 stakeholders on the Power/Interest grid
  4. Draft an engagement strategy to your 2 toughest stakeholders

Last modified: Monday, 24 August 2026, 7:20 PM